Privacy policy

They supplement the official terms of participation and rules of the Tennis-Volley-Challenge. Personal data are processed in compliance with the applicable Swiss data protection legislation.

1. Scope

This privacy policy applies to all personal data processed in connection with the Swiss Indoors × IWB Tennis-Volley-Challenge 2026.

It covers in particular:

1. Registration on the digital challenge platform.
2. Participation in the competition and the recording of results.
3. Creation and publication of the leaderboard.
4. Determination and notification of the winners.
5. Organisation and handover of the prizes.
6. Voluntary consent to marketing communication.
7. Technical provision and operation of the challenge platform.
8. Statistical evaluation and conclusion of the competition.

The terms of participation and the rules govern the sporting conduct and the determination of the winners.

2. Responsible organisations

The Tennis-Volley-Challenge is held as part of the Swiss Indoors Basel 2026.

3. Personal data processed

The following personal data may be collected and processed in the Tennis-Volley-Challenge.

3.1. Registration data

The following details are recorded on registration in particular:

• First name
• Last name
• E-mail address
• Mobile phone number, if provided
• Age, or confirmation of eligibility to take part
• Personal participation ID
• Date and time of registration

Registration takes place on the official digital challenge platform.
After successful registration, each participant receives a unique participation ID.
It is used to identify the participant at the court and to assign the results.

3.2. Participation and competition data

The following data are recorded during the challenge in particular:

• Personal participation ID
• Date and time of each attempt
• Number of valid rallies within 30 seconds
• Number of attempts made
• Best valid result
• Place on the leaderboard
• Assignment to the relevant competition period
• Winner status

The results are counted by hand exclusively by the tennis coach and then recorded digitally.
There is no automated image or video analysis to determine the results.

3.3. Marketing consent data

If consent to marketing communication is given, the following information is also stored:

• Organisation for which the consent was given
• Consent status
• Date and time of the consent
• Version of the consent text used
• Any withdrawal of the consent

Consents for Swiss Indoors AG and IWB are documented independently of each other.

3.4. Technical usage data

When the digital challenge platform is operated, technical data may be processed where this is necessary for secure and proper operation.
This may include in particular:

• Time of access
• Technical connection information
• IP address
• Browser and device information
• Technical error and security logs

These data are used exclusively for technical operation, error analysis and system security.
The technical operation of the platform does not include any personal evaluation of usage behaviour for advertising purposes.

4. Purposes of data processing

In the Tennis Challenge of the Swiss Indoors in cooperation with IWB, personal data are processed exclusively for the purposes described below.

4.1 Registration and participation

The registration data collected are used in order to:

1. Identify the participants uniquely.
2. Create a personal participation ID.
3. Organise participation at the court.
4. Assign results correctly.
5. Bring together several permitted attempts by the same person.
6. Prevent abusive multiple registrations and manipulation.
7. Send organisational information about the challenge.

Registration and participation are free of charge.
Consent to marketing communication is not a condition of participation.

4.2 Conduct and evaluation of the challenge

The Tennis-Volley-Challenge takes place on a court of approximately 5 x 10 metres.
Participants play for 30 seconds at a time together with a tennis coach from TIF Tennis Academy GmbH.
The aim is to play as many valid volleys over the net as possible.
The valid rallies are counted by hand.
After an attempt, authorised event staff record the result digitally and assign it to the personal participation ID.
During opening hours, participants may try again as often as they wish.
Only the best valid result within the relevant competition period counts for the leaderboard.

4.3 Public leaderboard

The recorded results are used to create and continuously update a public leaderboard.
The public leaderboard shows only the following details:
1. First name
2. Initial of the last name
3. Personal participation ID
4. Best valid result
5. Place on the leaderboard

EXAMPLE:

A freely chosen display name is not provided.
The full last name, the e-mail address, the telephone number and other personal contact details are not published.
The public leaderboard serves solely to present the competition results and the sporting ranking.
Publication takes place under the terms of participation and is made transparent to participants before registration.

4.4 Determination of winners

The winners are determined on the basis of the valid results and the official rules.
There are two separate competition periods.

4.5 Winner notification and prize handover

The personal data of the winners are used to inform them of their prize and to organise the handover.

The following data may be processed for this purpose in particular:

• First name and last name
• E-mail address
• Telephone number, if provided
• Personal participation ID
• Result and place on the leaderboard
• Prize won
• Additional details required for the handover of the prize

Winner notification and the organisation of the prize handover are carried out by IWB Industrielle Werke Basel.
The tickets are provided in accordance with IWB's organisational requirements or deposited at the tournament.
The personal data required for the prize handover are used exclusively for this

4.6 Marketing and customer communication

On registration, participants can voluntarily decide whether they wish to receive information from Swiss Indoors AG and/or IWB Industrielle Werke Basel in future.
Consent is obtained separately for each organisation.

Swiss Indoors AG

Where consent has been given, the contact details provided may be used to send information about future tennis events, ticket offers, hospitality offers, competitions and other activities.

IWB Industrielle Werke Basel

Where consent has been given, the contact details provided may be used to send information about offers, services, promotions, events and competitions of IWB.
Participation in the Tennis-Volley-Challenge is possible independently of these marketing consents.
Consents that have been given can be withdrawn at any time, free of charge and with effect for the future.

4.7 Transfer to CRM and marketing systems

The data collected on registration and the documented marketing consents are stored on the digital challenge platform.
Authorised persons can export the required data as a CSV file for further processing.

The export may contain the following information in particular:

• Number of registrations
• Number of actual participations
• Number of attempts made
• Distribution of the results
• Development of the leaderboard
• Number of marketing consents given
• Use of the digital challenge platform

The data can then be imported into the existing CRM or marketing systems of the organisation entitled to them.
There is no automatic technical interface to the CRM systems.
The data export and the subsequent transfer are carried out by authorised persons.
Swiss Indoors AG and IWB each receive only the data that they may process for their defined tasks or on the basis of the corresponding consent.
Consent to marketing given to one organisation does not entitle the other organisation to use those data independently for marketing purposes.

4.8 Statistical evaluation

The data collected in the challenge may be used for statistical evaluations.

This includes in particular:

• Number of registrations
• Number of actual participations
• Number of attempts made
• Distribution of the results
• Number of marketing consents given
• Origin of the registrations, where recorded
• Use of the digital challenge platform

Evaluations are carried out in anonymised or aggregated form wherever possible.
They serve to assess the challenge and to improve future events.

5. Consent to marketing communication

5.1 Voluntary nature

Consent to marketing communication is voluntary.
Participants can register and take part in the competition without agreeing to later advertising contact by Swiss Indoors AG or IWB.
Consent is not linked to eligibility to take part.

5.2 Separate consents

Two independent consent options are offered on registration.

Consent Swiss Indoors AG

«I would like to receive information by e-mail and/or text message about events, ticket offers, hospitality offers, competitions and other activities of the Swiss Indoors in future. I agree that my contact details required for this purpose are processed by Swiss Indoors AG. I can withdraw my consent at any time.»

Consent IWB Industrielle Werke Basel

«I would like to receive information by e-mail and/or text message about offers, services, promotions, events and competitions from IWB in future. I agree that my contact details required for this purpose are processed by IWB Industrielle Werke Basel. I can withdraw my consent at any time. I confirm that I am at least 18 years old. Only with this confirmation may IWB process my data for this advertising.»

Both consents are recorded by separate checkboxes.

They are not activated by default.

5.3 Documentation of consents

The challenge platform documents the following for each consent given:

1. Personal participation ID
2. Organisation concerned
3. Consent status
4. Date and time of the consent
5. Version of the consent text

These details are made available together with the relevant participant data for the authorised data export.

5.4 Withdrawal

A marketing consent that has been given can be withdrawn at any time, free of charge and with effect for the future.

Withdrawal can be made via an unsubscribe link in a corresponding message or by contacting the responsible organisation directly.

Withdrawal towards one organisation has no automatic effect on a consent given independently to the other organisation.

6. Disclosure of personal data

Personal data are disclosed only to organisations and service providers where this is necessary for the defined purposes and permitted by law.

6.1 Swiss Indoors AG and IWB

The disclosure of personal data between Swiss Indoors AG and IWB follows the respective responsibilities and documented consents.

Joint conduct of the challenge does not automatically entitle both organisations to use all participant data independently for marketing purposes.

6.2 TIF Tennis Academy GmbH

TIF Tennis Academy GmbH is given access only to the data required for the sporting conduct, identification of the participants and recording of the results.

These data are not intended to be used independently for marketing purposes.

6.3 NAVVIGATION.com

NAVVIGATION.com provides the digital platform technically and processes the personal data required for this within the agreed technical services.

Processing is purpose-limited and complies with the applicable data protection provisions.

The data are not intended to be used independently for other purposes.

6.4 Other technical service providers

Further service providers may be used for technical operation where this is necessary.

They are given access only to the data necessary for their contractually agreed tasks.

Where required by law, corresponding data processing agreements are concluded.

7. Data security

The responsible organisations and the technical platform operator take appropriate technical and organisational measures to protect personal data.

These include in particular:

1. Protected data transmission.
2. Access restrictions for authorised persons.
3. Role-based authorisation management.
4. Protection against unauthorised access.
5. Backup of the stored data.
6. Controlled recording and correction of results.
7. Protected provision of data exports.
8. Technical measures to ensure system security.

8. Storage and deletion

Personal data are stored only for as long as necessary for the respective processing purposes.
In particular, the conduct of the competition, the determination of the winners, the handover of prizes and statutory retention and documentation duties are taken into account.

8.1 Registration and competition data

Registration and competition data are stored for the duration of the challenge and beyond, where this is necessary to complete the competition, to handle justified claims or to meet statutory obligations.
Once these purposes no longer apply and no statutory retention duties stand in the way, the data are deleted or anonymised.

8.2 Results and leaderboards

Results and leaderboard data are generally kept for no more than twelve months after the competition has ended, unless longer storage is required for legal reasons.

8.3 Data for the determination of winners and the prize handover

Data for the determination of winners and the prize handover are generally stored for no more than twelve months after the end of the relevant competition period, unless statutory obligations require longer retention.

8.4 Documentation of marketing consents

Consents to marketing communication are documented independently of the other registration and competition data.
The documentation includes in particular the organisation concerned, the consent status, the time of the consent and the version of the underlying consent text.
These details are kept for as long as necessary to demonstrate that the data were processed lawfully. Statutory retention and evidence duties remain reserved.

8.5 Technical log data

Technical log data are processed where this is necessary for secure operation, error analysis and protection of the digital challenge platform.
They are kept only for as long as necessary for these purposes. The data are then deleted or anonymised, unless statutory obligations stand in the way.

8.6 Data for marketing purposes

Personal data that have been transmitted to Swiss Indoors AG or IWB Industrielle Werke Basel on the basis of a valid marketing consent may be further processed by the entitled organisation in accordance with the purposes communicated.
Retention follows the applicable data protection provisions of the respective organisation.
A marketing consent can be withdrawn at any time. After withdrawal, the data concerned are no longer used for the corresponding marketing communication, unless another legal basis permits further processing.

8.7 Deletion and anonymisation

Once personal data are no longer needed for the defined purposes and no statutory retention duties or justified reasons for retention stand in the way, they are deleted or anonymised.
This applies in particular to registration data, results, leaderboard information and technical log data.

9. Technical platform operation and processing abroad

9.1 Technical platform operation

The digital platform of the Swiss Indoors × IWB Tennis-Volley-Challenge 2026 is provided and operated technically by NAVVIGATION.com.

NAVVIGATION.com is responsible for the technical provision and operation of the challenge platform.
This includes in particular registration, management of the participation IDs, technical recording and storage of the results, provision of the leaderboard and the export functions for authorised organisations.
NAVVIGATION.com processes personal data within the agreed technical services and in accordance with the instructions of the organisations responsible under data protection law.
NAVVIGATION.com is not intended to use the participant data independently for marketing purposes.

9.2 Storage and processing of the data

The data of the challenge platform are stored and processed in Switzerland.
Microsoft Azure in the Switzerland North region is used as the technical infrastructure.
Access to the stored personal data is limited to authorised persons.

9.3 Processing abroad

Where personal data are processed or made accessible outside Switzerland in the course of technical operation or by service providers engaged, this is done in compliance with the applicable data protection provisions.
If data are transferred to states without an adequate level of data protection, the protective measures required by law are taken.
These may include in particular suitable contractual guarantees and additional technical and organisational safeguards.

10. Rights of the data subjects

10.1 Right of access

Within the applicable data protection legislation, participants can request information on whether and which personal data concerning them are processed.
The information includes in particular details of the data processed, the purposes of processing and the recipients of the data.

10.2 Rectification

Participants can request that inaccurate or incomplete personal data be rectified.
This concerns in particular details collected on registration.

10.3 Deletion

Participants can request the deletion of their personal data where no statutory retention duties or other legally permitted reasons for further processing exist.

10.4 Objection

Participants can object to data processing within the statutory requirements.

The responsible organisation examines such requests in the light of the applicable data protection provisions.

10.5 Withdrawal of consent

A consent to marketing communication that has been given can be withdrawn at any time, free of charge and with effect for the future.

Withdrawal of a consent towards Swiss Indoors AG has no automatic effect on a consent given independently to IWB Industrielle Werke Basel, and vice versa.

10.6 Data portability

Where the statutory requirements are met, participants can request that their personal data be released or transferred in a commonly used electronic format.

10.7 Exercising the rights

Requests to exercise data protection rights can be addressed to the respective responsible organisation.
A reasonable check of identity may be required in order to prevent unauthorised access to data.

11. Contact for data protection enquiries

12. Changes to this privacy policy

The responsible organisations may amend this privacy policy if this becomes necessary because of legal requirements, organisational changes or technical developments.
The version in force at any time is published on the official challenge platform.
Material changes that require consent to be given again are communicated to the persons concerned accordingly.
Any later extension of data processing to new purposes takes place only where a corresponding legal basis exists.

13. Applicable law and supervisory authority

13.1 Applicable data protection law

The processing of personal data in the Swiss Indoors × IWB Tennis-Volley-Challenge 2026 is governed by the applicable provisions of Swiss data protection law.
Where further data protection rules apply in an individual case, they are also taken into account.

13.2 Data protection supervision

Data subjects can contact the competent data protection supervisory authority with data protection concerns.
For Swiss Indoors AG as a private-law organiser, the Federal Data Protection and Information Commissioner (FDPIC) is in principle competent in Switzerland.
Where other supervisory authorities are competent for individual processing activities, their statutory powers remain unaffected.

Event:

Swiss Indoors Basel 2026

Competition:

Swiss Indoors × IWB Tennis-Volley-Challenge 2026

Organiser:

Swiss Indoors AG

Event partner:

IWB Industrielle Werke Basel

Sporting conduct:

TIF Tennis Academy GmbH

Technical platform operator:

NAVVIGATION.com

Version:

1.0

As at:

20.10.2026